Privacy Policy
The QSR Social Tracker (the "Tool") is a reporting tool operated by Shorthand Studios. It compares the public social media presence of a set of restaurant chains. Access is limited to invited users.
Sign-in
The Tool uses Google sign-in. Google shares your email address with the Tool; it is used to confirm you are on the access list and to keep you signed in. It is held in a session cookie in your browser and is not shared with anyone. If you ask for access, the Tool stores the email address you signed in with, together with the name and company you enter, so that Shorthand can review the request. The Tool also keeps a record of when each account signs in, how long it stays, and which pages it opens, so that Shorthand can see how the report is used; this is visible to Shorthand staff only. These records are deleted on request. No advertising, analytics or third party tracking cookies are set.
Data the Tool collects
The Tool stores public information from Instagram, TikTok and YouTube: follower counts of the tracked brand accounts, public posts and their public metrics, public creator posts that carry a paid partnership disclosure, and a sample of public comments. Collection runs through Apify's platform. Comment text is scored for sentiment in software; it is not sent to any outside service. The Tool is hosted on Railway. Data is never sold.
Deletion
To request deletion of any stored data, contact the address below and it will be honored within 7 calendar days.